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BRAXSYS SECURITY
Submit a Support Request
Need help with your Braxsys service, equipment, monitoring, or connected platform? Complete the form below and our support team will review your request.
First Name
Last Name
Email Address
Subject
Describe the Issue
Platform
Select a platform
Alarm.com
Braxsys Account or Billing
Professional Monitoring
Not Sure / Other
Support Category
Select a support category
Technical Support
Account or Login
Equipment Setup or Pairing
Activation or System Transfer
Professional Monitoring
Billing or Subscription
Order or Shipping
Service Change or Cancellation
Other
Panel / Device
Attachments
Attach files
Each of your file(s) can be up to 20MB in size.
You can attach as many as 5 files at a time.
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Important:
This form is not monitored for emergency alarm response. For an emergency, call 911. Do not include passwords, alarm codes, keypad PINs, monitoring verification codes, or payment card information in your request.
